Help & Support

Contact us

Call our team on 0330 123 0205.

Our opening hours are Monday – Friday, 9am to 5pm. Closed Bank Holidays.

FAQs

The section of our website, designed to provide clear answers and guidance on all aspects of managing your water and wastewater services.

How to find a leak

Water leaks can be expensive, not just because of the wasted water but also due to the impact on the long-term sustainability of this vital resource.

How to read
your meter

Moving premises

If you’re moving in or out new premises, it’s important you let us know.

Wholesale application forms

Source for Business can act on your behalf to manage submissions to your water wholesaler. Use this section to find the correct forms and guidance for requests such as meter replacements, switching to a domestic account, or removal from the business market.

Everything worked well. So glad I phoned rather than try and do it via online. Brilliant service. Thank you.

Rachel M

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