If your bill is based on an estimated meter reading, it’s because we couldn’t obtain an actual reading. Estimated readings are based on your previous usage patterns and might not reflect your current consumption.
To ensure a more accurate bill:
Submit your meter reading through MyAccount: If you’re registered, log in to MyAccount to easily submit your actual meter reading. This will help us calculate your bill based on your real usage.
Use our online form: If you prefer not to register, you can still submit your meter reading using our online form. This option allows you to provide an accurate reading without needing to log in, ensuring your bill is as accurate as possible.
Using either option helps ensure your bill reflects your actual water usage, avoiding potential discrepancies.