The market is still monitored and regulated by officials to ensure that there are limits on the price consumers pay if they don’t switch.
In England, the Open Water programme is led by three partner organisations.
- Defra is the Department for Environment, Food and Rural Affairs.
- Ofwat is responsible as the economic regulator and licensing authority for the market.
- MOSL is the Market Operator and ensures that the market remains simple and efficient.
In Scotland, the WICS – the Water Industry Commission for Scotland is responsible for regulating the market.