When opening a business account, we need your primary SIC code to determine if VAT should be applied to your water charges. VAT is mandatory if your main industrial activity falls within Divisions 1 to 5 of the 1980 SIC code list.
During account setup, you’ll be asked to declare your SIC code, confirming that your business’s primary activity is outside Divisions 1 to 5, enabling us to apply VAT zero-rating to your water bills. If we can’t determine your business’s activity from the provided information, we may need to contact you for further details. Without a suitable SIC code declaration, we will apply VAT to your water bill.
If you believe VAT Is being incorrectly charged (or not charged) based on your business activities, please contact us for help.