To make a complaint, you can:
Call us at 0330 123 0205
Email us at customerservices@source4b.co.uk
Write to us at Source for Business, PO Box 9136, Bournemouth, BH11 0GF.
If you’re not satisfied with our resolution or if your complaint is over eight weeks old, the Consumer Council for Water offers free, independent advice at 0300 034 2222 or via their online form.