Publications and Tariffs

Source for Business is the incumbent retailer for businesses residing in the South West Water, Bournemouth Water, Cambridge Water and South Staffs Water wholesale regions. We set the default retail pricing for these regions in line with guidance set out in the Ofwat Retail Exit Code

For information about retail tariffs in different regions or to identify the incumbent retailer, please visit Open Water.

Open Water

Customer Promise

Uploaded: 05/08/26

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2026-27 Charges Scheme

Uploaded: 23/10/25

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2025-26 Charges Scheme

Uploaded: 23/10/25

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Letter of Authority

Uploaded: 23/10/25

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Vulnerability Strategy

Uploaded: 23/10/25

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Modern slavery statement

Uploaded: 23/10/25

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Health & Safety Policy

Uploaded: 15/07/26

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Quality Policy

Uploaded: 15/07/26

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2024-25 Charges Scheme

Uploaded: 23/10/25

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2023-24 Charges Scheme

Uploaded: 23/10/25

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2022-23 Charges Scheme

Uploaded: 23/10/25

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Certificate of Registration
ISO 45001:2018

Uploaded: 15/07/26

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Certificate of Registration
ISO 9001:2015

Uploaded: 15/07/26

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I’m very impressed with your service it was a refreshing change to some companies. Thank you.

Robin B